PunchPad Terms of Service  

Effective Date: August 23, 2025  

PLEASE READ THESE TERMS CAREFULLY. THEY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO A JURY TRIAL OR CLASS ACTION. BY DOWNLOADING, ACCESSING, OR USING PUNCHPAD, YOU AGREE TO THESE TERMS. IF YOU DO NOT AGREE, DO NOT USE THE APP.  

About PunchPad  

PunchPad is a mobile app designed for professional builders, general contractors, and superintendents to manage punch list tasks. Features include:  

  • Creating, editing, and managing tasks  

  • Assigning tasks to subcontractors  

  • Generating shareable task reports via URL  

Subcontractors cannot create or modify tasks. They can only view assigned tasks through a shared report link.  

Eligibility  

You must be at least 18 years old and capable of entering into a legally binding agreement to use PunchPad. By using the app, you confirm you meet these requirements.  

Account Registration  

To use PunchPad, you must register an account with a valid email and secure password. You agree to:  

  • Provide accurate and current information  

  • Maintain the confidentiality of your login credentials  

  • Accept responsibility for all activity under your account  

If you suspect unauthorized use, contact support@punchpad.app.  

Payment and Subscriptions  

  • Fees: PunchPad is offered on a subscription basis (monthly or annual). Fees are disclosed at signup.  

  • Auto-Renewal: Subscriptions renew automatically unless canceled before the renewal date.  

  • Payment: You authorize PunchPad (and its processors) to charge your payment method for fees, renewals, and applicable taxes.  

  • Refunds: All fees are non-refundable, except where required by law. No credits are given for unused periods or downgrades.  

  • Price Changes: We may revise pricing with notice before renewal. Continued use after the effective date is acceptance.  

  • Failure to Pay: Non-payment may result in suspension or deletion of your account and data.  

  • Responsibility: You remain responsible for all fees through termination, even if you stop using the app.  

Intellectual Property Rights  

PunchPad owns all rights in the app, its code, design, text, graphics, reports, and related content. You are granted a limited, non-transferable, revocable license to use PunchPad solely as provided in these Terms.  

You may not:  

  • Copy, modify, or create derivative works of the app  

  • Reverse engineer, decompile, or attempt to extract source code  

  • Scrape, mine, or automate access to PunchPad  

  • Use PunchPad or its content to train or operate AI models  

  • Use PunchPad to infringe intellectual property rights  

All trademarks, logos, and service marks displayed in PunchPad are property of PunchPad or its licensors.  

Permitted Uses  

You may use PunchPad only for lawful, professional purposes. You may not:  

  • Violate laws, regulations, or third-party rights  

  • Impersonate others or misrepresent your identity  

  • Post unlawful, offensive, defamatory, or fraudulent content  

  • Distribute malware, viruses, or harmful code  

  • Interfere with PunchPad’s operation, accounts, or security  

  • Share account credentials or allow multiple users per individual account  

  • Commercialize PunchPad to build a competing service  

Data, Content, and Usage Data  

  • User Content: You retain ownership of tasks, project names, and notes you input.  

  • License: You grant PunchPad a worldwide, royalty-free license to store, process, and display your content to provide the service.  

  • Anonymized Data: You grant PunchPad the right to use aggregated and anonymized data for analytics, product improvement, and industry benchmarking.  

  • Reports: Punch list reports are shared via links that are not password protected. You are responsible for link distribution.  

  • Usage Data: We may collect and analyze usage data (performance, behaviors, interactions) to improve and develop the app.  

Data Deletion  

Deleting tasks or your account permanently removes associated data. PunchPad is not responsible for losses caused by user-initiated deletions.  

Availability and Updates  

PunchPad is provided on an “as available” basis. We may update, modify, suspend, or discontinue features at any time without notice. We do not guarantee uptime, error-free operation, or compatibility with all devices. We are not liable for downtime, delays, or subcontractor disputes caused by the app.  

Disclaimer of Warranties  

PunchPad is provided “as is.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.  

Limitation of Liability  

To the fullest extent permitted by law:  

  • PunchPad and its affiliates are not liable for indirect, incidental, or consequential damages (including lost profits, business interruptions, construction delays, or loss of data).  

  • Our total liability for all claims is capped at the greater of $100 or the fees you paid in the 12 months prior to the claim.  

Indemnification  

You agree to defend, indemnify, and hold harmless PunchPad, its affiliates, officers, employees, and contractors against claims, damages, costs, or expenses (including attorneys’ fees) arising out of:  

  • Your use of PunchPad  

  • Content you submit  

  • Disputes with subcontractors or third parties  

  • Your violation of laws or these Terms  

Termination  

You may stop using PunchPad at any time. We may suspend or terminate your account at our discretion, with or without cause. Upon termination, your data may be deleted immediately.  

Dispute Resolution and Arbitration

  • Arbitration Agreement: All disputes will be resolved by binding arbitration under the American Arbitration Association rules.  

  • Class Action Waiver: You waive the right to participate in a class action, jury trial, or consolidated proceeding.  

  • Batch Arbitration: If 25+ similar arbitration demands are filed, they will be processed in batches to prevent mass-filing abuse.  

  • Opt-Out: You may opt out of arbitration within 30 days of first use by emailing legal@punchpad.app.  

  • Small Claims: You may pursue disputes in small claims court if eligible.  

Governing Law  

These Terms are governed by Kansas law, except the Federal Arbitration Act governs arbitration.  

App Store Terms  

If you download PunchPad through the Apple App Store or Google Play:  

  • These Terms are between you and PunchPad, not Apple or Google.  

  • Apple and Google are not responsible for the app or its support.  

  • You agree to comply with their respective terms.  

  • Apple and Google are third-party beneficiaries of these Terms.  

Miscellaneous  

  • We may assign these Terms without notice. You may not assign them.  

  • Failure to enforce a right is not a waiver.  

  • If any provision is invalid, the rest remain enforceable.  

  • Notices may be sent electronically through the app or your account email.  

Contact Us  

PunchPad Support  

support@punchpad.app  

https://www.punchpad.app